Our products are all handmade. We will at all times produce a product that is as similar as possible to the requested product. If this is not possible, an equivalent product will be delivered. By-products (such as baskets, vase, cellophane) may differ from the photo.

We process your order within 2-3 hours after receipt of payment and ship it immediately. If the order is placed before 12:00, we will ship it the same day!

 (With the exception of personalized items or items that still need to be made, in this case 2-5 working days count, depending on the quantity.) Please take into account that there are 1-2 days for delivery within Belgium and 3-5 working days for other countries, unless otherwise stated in the description. If your order is urgent, we recommend that you contact us.

The shipping costs are calculated automatically when you place your order.

Delivery is FREE for orders over €100 within Belgium and €150 throughout the Netherlands. The shipping costs for the customers from other countries are discussed separately.

You will receive a track & trace code by email to follow up your order.

If you have any questions, you can always contact us via info@arinkasoap.be